We’ll need a recent proof of address to confirm your UK residency. This can include a utility bill, bank statement, council tax bill, or tenancy agreement dated within the last three months. It helps us verify your location and protect your account from unauthorised activity.

We will need to complete identity verification through the Gemba Portal. This secure process involves uploading a valid photo ID (such as a passport or driver’s licence) and completing live facial verification to confirm authenticity. It’s a quick, compliant, and fully encrypted step to keep your account safe and meet regulations.