Card Operations Charges

Charge Names
%/£ Fees
Plastic Card Issuance/ replacement (with regular post delivery within the UK & EU)
£15
Virtual Card Issuance/ replacement
£1
Express Card shipping & handling (within the UK & EU)
£70
Card service monthly Fee with SMS Transaction alerts
£5
Reclamation /Representment processing fee
£50
Funds Loading
9.99%
Currency Mark-up
0%

Transaction Charges

Transaction
%/£ Fees
Incoming SEPA Payment
0.41%
Outgoing SEPA Payment
0.24%
Incoming payment within the UK (FPS)
0.41%
Outgoing payment within the UK (FPS)
0.24%
Incoming international Payment
0.42%
Outgoing  International payment (SHA:SWIFT/CHAPS/ Target2)
0.24%
Additional Fee for (OUR)
£75
Incoming internal transfer
0.41%
Outgoing internal transfer
0.24%
Instant outgoing SEPA Payment
0.24%
Direct Debit
0.24%
Failed Direct Debit
29.99%
Investigation Payment, change of details
£49
High Value Fee
1%
Rejected Incoming payment Fee
£50

Exchange Charges

Plastic Card Issuance/ replacement
(with regular post delivery within the UK & EU)
Fees: 1.5%
Virtual Card Issuance/ replacement
Fees: 1.5%

Regulatory assurance

Moola Bank operates under the licensing of Gemba Finance Ltd, which holds FCA Reference Number: 804853. This identifies us as a Financial Conduct Authority-authorised payment services and electronic money institution, providing you with the highest standards of regulatory protection.

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