How Do Delivery Platform Orders Get Into My EPOS?

Delivery platform orders reach your EPOS in one of three ways: staff retype them from each platform's tablet, an order aggregator collects them from every platform and sends them to your EPOS, or your EPOS connects to a platform directly. Aggregators and direct integrations cut retyping errors and keep all your sales in one report.

Option 1: Separate tablets

Each delivery platform gives you its own tablet. Staff read the order and type it into the EPOS so the kitchen sees it. It works, but it is slow, mistakes creep in at busy times, and counters fill up with devices.

Option 2: An order aggregator

An aggregator collects orders from several delivery platforms and sends them into your EPOS automatically. Orders go to the kitchen like any other order, menus can be managed in one place, and delivery sales appear in your EPOS reports.

Option 3: Direct integration

Some EPOS systems connect directly to individual delivery platforms. This avoids a third party in the middle, but you may need a separate integration for each platform.

What to check

• Which delivery platforms your EPOS or aggregator supports.
• Whether menu changes and stock levels sync back to the platforms automatically.
• How delivery orders appear in the kitchen and in end-of-day reports.
• Any monthly fees for the integration or aggregator.

Why it matters

When delivery orders flow straight into your EPOS, the kitchen works from one queue, stock counts stay accurate and you can see all your sales, in-venue and delivery, in one place. That makes staffing, ordering and pricing decisions easier.

How Moola helps

Moola builds EPOS for hospitality and connects with virtually every EPOS used in UK restaurants and takeaways. Talk to us about how your delivery orders flow today. See our EPOS or request a callback.

Frequently asked questions

What is an order aggregator?

A service that collects orders from several delivery platforms and sends them into your EPOS automatically.

Do I still need the delivery platform tablets?

Often not once orders flow into your EPOS, but check each platform's requirements.

Will delivery sales show in my EPOS reports?

Yes, if orders come in through an aggregator or direct integration rather than being retyped by hand.